
Koen Ruisch
As part of my bachelor in tourism management and consultancy at NHTV Breda University of Applies Sciences I am currently enjoying my internship of six months with Four Seasons Resorts and Hotels on Bali, Indonesia. Here I mainly am based out of their Jimbaran Bay resort while I will also be doing an inter-resort exchange with their Sayan Resort. This combination gives me the opportunity to see two different styles of resorts, one being a beach resort while the other is a more secluded and jungle based resort. Next to that I have been given the opportunity to do a management trainee programme especially designed by four seasons to meet my needs and interests, therefore I can only applaud the amazing support and flexibility the company has offered me. The programme rotates me in 6 months trough 7 departments, including 5 food and beverage outlet, front of house as well as back of house and an inter resort exchange.
While NHTV offers a wide variety of internships within the programme this one was just right for me, having always been interested in resorts and hotels, which play a huge part of tourism in Bali. This is the ideal learning ground for me to see how a big international hotel chain works, enjoy a highly multi-cultural environment and see how 5 start resort fits into a world famous tourism destination.
While this was not the first time for me to live abroad it is the first time for me to live in Asia, and that can create quite a culture shock in the beginning. I was fortunate to have this experience, although this can be tough in the beginning it is an experience of which you can learn a lot, personally and professionally.
This brings me to the point of working in Bali in an international company, which is very rewarding. Mainly due to the amazing culture the Balinese people have in their work and daily life, they are famous for their smile (some might say this is something Thailand has trademarked, but a Balinese smile is also very beautiful), this is something you will come into contact with each day while working in Bali. But to be honest it isn’t always easy working in a country where western people are looked at different and speed of work is slower, it can create tensions between colleagues and friends. I am the only western trainee in our hotel, this is of 70+ trainees and 550+ employees, and in the beginning when you’re the only western person sitting in the room or the cafeteria and everyone is speaking a language you can not understand this can be frustrating, but when you start to get to know the people and work with them you can see how kind they are, interested and open to new experiences, something which is also highly encouraged by Four Seasons.
After having been on Bali now for about 3 months and I have another 3 months to go I am grateful for this amazing opportunity and hope that I will be able to enjoy many more of these chances, as well as I hope (and know) that for future students these experiences are waiting. As a final note I would like to especially thank all the management and staff of Four Seasons Resorts and Hotels Bali for all their support and knowledge they have shared and are sharing with me.